We will credit your original deposit, up to 50% of your original project cost
(Maximum deposit credit: $10,000)— so you’ll only owe the remaining project balance.
When NEWPRO / Renovo suddenly halted operations, many homeowners were left:
• With deposits already paid
• Projects not started or partially completed
• No contractor to finish the work
• No answers and no clear next steps
If this is you, you are not alone — and you
do not have to start over.
Your investment still matters.
Your project can still be completed.
Bath Flip is offering a one-time relief program for affected homeowners in Massachusetts and New Hampshire with existing NEWPRO bath remodel contracts.
We will credit your original deposit, up to 50% of your original project cost (Maximum deposit credit: $10,000)
• We will complete your bath remodel
• You pay only the remaining balance of your original contract price
Example:
Your original bath remodel was $18,000
You previously paid a $9,000 deposit
→ Bath Flip will credit that $9,000, and
→ You only pay the remaining $9,000.
You may be eligible if:
–You live in Maine, Massachusetts or New Hampshire.
–You signed a bath remodel contract with NEWPRO / Renovo.
–You can provide proof of contract and deposit.
–The project has not been completed.
*This relief program applies to bath remodel contracts only.
No re-pricing. No inflated costs.
No surprise fees.
Just completion, clarity, and care.
We will review your NewPro bath remodel contract and deposit documentation during or after the home visit.
We are a New England bath company built on integrity, craftsmanship, and follow-through. When families are left without answers, doing the right thing matters.
This program applies only to bath remodel projects.
Bath Flip will credit your original deposit, up to 50% of your original project cost, with a maximum credit of $10,000. You will pay only the remaining balance of your original NewPro contract price.
In most cases, we will re-measure your space during the home visit to confirm accuracy and ensure your installation moves forward without delays.
Not at this time. This relief program applies only to bath remodel contracts originally signed with NEWPRO / Renovo.
Just reach out — we’ll review it with you.
NEWPRO Relief Hotline: 617-313-7121
Or fill out the form on this page and we will contact you.
Still have questions? We’re here to help.
Call the NEWPRO Relief Hotline: 617-313-7121
Or submit the form and we’ll reach out to you directly.
Relief Program Disclaimer
The Bath Flip NEWPRO Customer Relief Program is a voluntary assistance program offered solely at the discretion of Bath Flip. Bath Flip is not affiliated with, and does not represent, NEWPRO, Renovo, or any of their parent or subsidiary companies. Bath Flip is not assuming, purchasing, or accepting assignment of any contracts, accounts, liabilities, or obligations of NEWPRO or Renovo. Deposit credits offered through this program apply only to eligible bath remodel contracts originally executed between the homeowner and NEWPRO/Renovo, and are subject to verification of contract terms and proof of payment. Bath Flip reserves the right to approve or deny eligibility based on project conditions, safety, and feasibility. The relief program will be offered through December 15, 2025, or until program capacity is reached. Bath Flip may amend or discontinue this program at any time without prior notice.